Terms & Conditions of Practice & Website Use

1. Acceptance of Terms & Practice Scope

By browsing, accessing, or utilizing this website (https://sherazplasticsurgery.com) or communicating through our official telephone, email, or WhatsApp channels, you acknowledge and agree to be bound by these Terms and Conditions.

Assoc. Prof. Dr. Muhammad Sheraz Raza (MBBS, MRCSEdin, FCPS Plastic Surgery, Fellowship NUH Singapore) operates private clinical consulting suites and surgical practices at accredited tertiary medical institutions in Lahore and Islamabad. If you do not agree with any part of these terms, you should refrain from using this website.

2. Medical Educational Disclaimer (Non-Diagnosis)

• No Doctor-Patient Relationship: Browsing this website or submitting an online contact inquiry does NOT establish a formal physician-patient relationship.
• Individual Consultation Required: Online material is not a substitute for formal clinical diagnosis, anatomical palpation, endoscopic examination, or an in-person surgical consultation conducted by a licensed plastic surgeon.
• Medical Emergencies: If you are experiencing an acute medical emergency, severe bleeding, or trauma, contact local emergency services immediately or visit the nearest hospital emergency department.

3. Anatomical Individuality & Surgical Outcomes

Plastic, aesthetic, and reconstructive surgery is an individualized medical science and art. Human healing, skin elasticity, cartilage memory, vascular supply, underlying bony architecture, and post-operative lifestyle vary profoundly across individuals.

• Photographic Outcomes: Before-and-after photographs represent real surgical results achieved for specific individuals. They are not a legal or surgical guarantee that identical outcomes will be produced in other patients.
• Biological Variation: Swelling resolution timelines (particularly in open preservation rhinoplasty and deep SMAS facelifts) evolve over 6 to 18 months and depend on individual biological response.

4. Appointments, Booking Protocols & Cancellation Policy

Assoc. Prof. Dr. Muhammad Sheraz Raza maintains dedicated clinical consulting hours at premier medical facilities:

• Cancellation Courtesy: If you need to reschedule or cancel a confirmed appointment, kindly notify our concierge at least 24 hours in advance so another awaiting patient may utilize the slot.
• Virtual/Overseas Triage: Digital reviews for international patients provide preliminary surgical feasibility only; formal operative consent and definitive surgical planning are conducted in person prior to surgery.

5. Surgical Consent & Hospital Clearances

Any procedural or surgical intervention performed by Dr. Sheraz Raza requires the formal execution of a comprehensive, hospital-governed Informed Surgical Consent Form.

• Patients must disclose their full medical history, pre-existing systemic illnesses (such as diabetes, hypertension, coagulopathies), previous surgeries, and current medications (including anticoagulants, herbal supplements, and smoking habits).
• Pre-operative laboratory screenings (complete blood count, viral markers, coagulation profiles, and ECG) and anesthesiology clearances are mandatory prior to general anesthesia.

6. Financial Transparency, Quotations & Payment Policies

Our surgical practice believes in complete financial transparency with patients:

• Comprehensive Surgical Quotations: Quotes issued during your formal consultation outline the surgeon’s professional fee, specialized operating room fees, anesthesiologist charges, and standard post-operative dressings.
• Validity Period: Written surgical estimates remain valid for 90 days from the initial consultation date.
• Hospital Admissions: Operating room facility charges and inpatient room stays are settled directly with the respective hospital cash office (IMC Hospital or Omar Hospital).

7. Intellectual Property & Clinical Media Rights

All content on sherazplasticsurgery.com—including text, clinical case studies, before/after photography, anatomical diagrams, branding trademarks, video productions, and custom layout code—is the proprietary intellectual property of Assoc. Prof. Dr. Muhammad Sheraz Raza and is protected by Pakistani copyright laws and international intellectual property conventions.

8. Patient Conduct & Digital Communication

We are committed to maintaining a courteous, compassionate, and professional clinical environment for all patients and medical staff. Any abusive language, harassment, or misuse of our digital channels will result in immediate termination of communication.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Assoc. Prof. Dr. Muhammad Sheraz Raza and affiliated clinic personnel shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to access this informational website. All surgical rights, duties, and clinical care obligations are exclusively defined within the signed hospital surgical consent documentation.

10. Governing Law & PMDC Jurisdiction

These Terms and Conditions and any disputes arising out of your digital engagement with this website shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, subject to the exclusive jurisdiction of the competent courts of Lahore and the professional oversight of the Pakistan Medical and Dental Council (PMDC).

11. Clinical Inquiries & Official Contact

For questions regarding these Terms and Conditions or to arrange a formal consultation with Assoc. Prof. Dr. Muhammad Sheraz Raza, please reach out to our surgical desk: